The infuriating aspect of the mismanagement in Shanghai is that the negative feedback loop to correct the mistakes are basically only social media outcry. The individual feels powerless in front of the state, which feels like a machine strictly enforcing rules without considering the individual situation. Such a rigid government won’t be welcomed among the populace and goes against the “for the people” motto of the CCP.
If there is no punishment, reflection and correction from the central government, then there will be dissatisfaction among the populace, and Western media / anti-CCP elements will have new ammo against China.
It is also wild that third tier cities inland and in Guangdong and Guangxi have managed covid so far so well with their own lockdowns. But Shanghai is a clusterfuck even though it is a modern city and has a relatively clean (I think) government. Is it arrogance? Incompetence? Bureaucracy?
That is individualism vs collectivism. For the people motto is more of collectivism motto from the CPC perspective.
The inflexibility of the management during pandemic is due to the fact even a single case got into the community, then the whole community would endorse another 2 weeks of lock down.
The government can't allow workers to bend the rules. So the only way is to fix the problems. However, the issue is the inability of Shanghai government to fix problems. For Shenzhen, it was able to mobilize volunteers through an incentive points system that would give people rights of permanent resident. For Shandong and other places, they mobilize CPC members to form community organizations to help keep order, distribute foods, and provide helps. I haven't seemed any of these are happening in Shanghai.
From what I have learned, Shanghai is years ahead of other major metropolis for providing services and probably can rival Hong Kong in the sense of ease of living. I think it is arrogance, incompetent, and bureaucracy that bought the downfall of Shanghai during this pandemic.
Let just takes Hong Kong for an example. I think there are a lot of similarity between Hong Kong and Shanghai.
1. Government medical advisors, government workers, and even individuals think that Omicron is just a cold. (Arrogance)
2. Airline loophole was informed by the central government expert team but never fixed.(Bureaucracy and business interests)
3. Previous central government built quarantine facilities were dismantled due to lack of use before the Omicron outbreak.(incompetent)
4. Loopholes and exemptions were created to keep expatriates and Western businesses happy.(Bureaucracy and business interests)
5. Mass testing capacity never ramped up. It has been only 100,000 tests per day and only got to 300,000 after the central government assistance. Compare with Shenzhen that can do mass testing in 3 days. (incompetent)
6. When there is an outbreak before the Chinese New Year, nothing is done to stop the spread. Everyone knew that it would be going to be a disaster. But business interests prevent the government from enacting any sort of new tough restrictions(Bureaucracy and business interests)(similarly, Shanghai was told to mass testing over two weeks before lock down but refused)
7. When the outbreak killed over 10,000 people, nobody got blamed.(Bureaucracy)
8. Doctors were not treating any elderly patients due to the surge but nobody seems to care. It took them two weeks to give the green light to allow Guangdong medical team to come over to help. Hong Kong didn't refuse helps like Shanghai but was prevented by the oppositions and medical interest groups(incompetent and bureaucracy)