Actually a fairly good point of reference to think about this stuff is to compare server maintenance vs car maintenance, except for industrial production equipment you do have the option of swapping out the component equivalent of a whole engine block if you *really* need to unlike with a car.
In general for any mechanical and electrical system (electrical system =/= computer system) the key point of failure you have to check against to maintain high reliability and uptime are the components most subject to wear and fatigue. In an electrical system that’s often some specific high power component or board in the overall electrical board design. In a mechanical system that’s often a few handful of components subjected to the most strain or frequency of use.
Insofar as you build reliability into mechanical equipment at the design phase a big part of that is *seviceability* design, since the goal is to make sure if you have to do maintenance the maintenance is quick and easy. You take for granted in a mechanical system that you *will* have to service the equipment because mechanical wear is inevitable (yay entropy). In mechanical systems any component that you expect to be the primary point of strain or wear should already be designed for robustness in the preliminary design phase through either specific material choices or choices of operational mechanism. If you get that wrong or miss something, unless you intend to rebuild an entirely new design from the ground up, you’re mostly locked into the overall system design since you have very little margin to change the functional output or input of a component relative to its interaction with other components in the system in order to preserve the product’s operational functions as intended by the design, and your options are to do a material swap, a parts refinement, or a redesign of component mechanisms which retain the same overall functional relationship with other parts of the system. For electrical systems you can actually cheat a little, push out a preliminary electrical system design, and then just revise and swap out boards and board components, since electrical systems are inherently far more modular in their function and work via components that have very straightforward and simple interaction mechanisms with one another.
These are *all* part of product and service engineering, not R&D, unless you decide to do a do over of the *whole* system, in which case what you would be doing is essentially launching a whole new product, and you better pray that that is not how you have to use your R&D resources because that all but says your product is a failed product and you have to build an entirely different product to meet the original value proposition that you are trying to offer.