Looks like they these people in particular got their Sputnik moment.So, what needed is almost like a industrial revolution from grass root level, or sputnik moment to spur them dig deeper..
No, I don't think you can judge anything by their non-response. In what capacity did you approach them? As a customer? Certainly not. As a technical expert? What reputation do you have in this field that they should listen to you?I inquire SMEE shanghai maker of IC scanner and they dont even respond. That's bad. Maybe I can help but judging their nonresponse, they have no confidence on their product.