PiSigma
"the engineer"
Agree with this. I regularly visit fab shops and construction yards to gauge their work. It is always while they are working on a contract I already awarded or they are bidding on. And every time our team only visit while they are working, not in off hours. This is when you can see how they really treat safety, problem solving, organization.First bit of their blog post says they've already paid for a US$100k order and are flying over to spot check on the production. Not quite some random foreigner.
I've toured many factory facilities all over the world (incl. China), both as an existing customer as well as a potential customer and it's always with production ongoing. Not sure why I, as a customer, would want to sight/inspect a factory that is silent and shut down.
Also, while I haven't been gifted a short holiday while waiting on processes, the various bosses have certainly been very creative with their largesse to impress upon me that I am a "valued" customer. The more memorable ones include
- calling a friend who owns a go-kart track to open after hours (like 11pm+) to let our party have a private race with their sales staff.
- hooking me up with a close friend who happens to be a curator at the Beijing National Museum for a private behind the scenes tour of the museum.
- whilst we were in Shanghai, arranging for my wife who likes Chinese tea to visit his relatives in Hangzhou for a short stay in an actual tea farming village.
Doing biz in China is still very much about guanxi and building it.
Getting swag is not common in Canada, since anything over $20 is basically considered a bribe. But we do get some pretty big gift baskets for Christmas sent to our office to be shared before covid.