Wayne Chiu, an engineer who left TSMC last year, said he had thought about joining the company’s overseas expansion drive but lost interest after realizing he would likely have to pick up the slack for U.S. hires.
“The most difficult thing about wafer manufacturing is not technology,” he said. “The most difficult thing is personnel management. Americans are the worst at this, because Americans are the most difficult to manage.”
Three TSMC employees who trained American engineers said it was difficult to standardize practices among them. While Taiwanese workers unquestioningly follow what they are told to do, American employees challenged managers, questioning if there might be better methods, they said.
Some Americans struggled when assigned multiple tasks, sometimes rejecting a new assignment instead of working harder to complete everything, one TSMC engineer in Arizona said. Taiwanese workers believe that those who work in Phoenix will shoulder greater responsibilities than their American colleagues, eight employees said.