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Seniors of the First Social Welfare Home of Chongqing interact with eldercare robot Peipei in southwest China's Chongqing Municipality, March 28, 2025. (Photo by Zhang Ya/Xinhua)
CHONGQING, April 8 (Xinhua) -- A new type of robot just landed a job at an eldercare service center in southwest China's Chongqing Municipality, thanks to its knack for handling the complex emotional needs of seniors.
The First Social Welfare Home of Chongqing explained that Peipei, the robot, is identified as a female employee. They described her as gentle, patient and good at listening and an eloquent caregiver.
"If you have any questions, just ask 'Peipei.' She can answer anything," said an 86-year-old senior in the home, who gave her surname as Wang.
The resident has often interacted with the robot, from chatting to playing e-games, or even asking Peipei to take photos of her and remove any signs of aging in them.
Wang said Peipei was emotionally exquisite, not only answering questions, but also taking the initiative to care about her. For example, the robot can notice when she hasn't been sleeping well or is in a bad mood.
The robot gently comforts her, reminding that her granddaughter, who is studying abroad, might not be able to visit often, but she makes a video call every week.
Peipei's name is a homophone of companionship, said Xiang Guohui, a senior algorithm engineer with Mashang Consumer Finance Co., Ltd., the developer of the robot.
He said the company integrates cutting-edge technologies such as artificial intelligence (AI) and AI psychology and uses a multi-modal emotional large model to build the robot system giving her the ability of intelligent emotional companionship, health and safety protection, entertainment and leisure services, and life assistance management.
Liu Min, vice president of the institute.
She said it was impossible for nursing staff to meet the emotional needs of the elderly person all the time. While the robot can provide companionship for the elderly 24 hours a day.
"The value of elderly care robots is not just to assist the elderly in their lives, but also to provide a window for them to get in touch with new technologies and keep up with the development of digital society," said Liu, adding that many elderly people took the initiative to learn more about humanoid robots and AI technology after Peipei appeared in their life.
"The elderly care robot technology is still in its infancy. With the comprehensive breakthrough of humanoid robots, they can work in all scenarios in the field of elderly care," Xiang said.
Seniors of the First Social Welfare Home of Chongqing interact with eldercare robot Peipei in southwest China's Chongqing Municipality, March 28, 2025. (Photos by Zhang Ya/Xinhua)